§ 1

Registration fee
By submitting the application form the Exhibitor / Supplier accepts the exhibiting offer. The registration fees, which are valid for the Exhibition, are stated on the website www.incentives-alpe-adria.eu

For the Exhibitor / Supplier, the application form is legally binding and irrevocable. The Organisers reserve the exclusive right to decide upon admitting the offers, i.e. application forms. The Organisers are not obliged to consider application forms received after due date.

§ 2

Payment conditions
The Exhibitor / Supplier undertakes to pay the registration fee of the exhibition package as selected in the application form.

A total payment of the chosen package fee is required within 14 days after the application is submitted. The pro-forma invoice will be sent by Toleranca marketing.

Any registration package not fully paid by July 31, 2021, will be subject to cancellation and reassignment without notice.

Payment is to be made only via bank transfer as per pro forma invoice. All payments must be in EUR. Slovenian V.A.T in the amount of 22% is not included and will be added to the prices where applicable.

In case the payment term is exceeded, the Organisers may charge the legal penalty interests. The Exhibitor / Supplier can object to the invoice only in written form and within 8 days after its receipt.

§3

Cancellation policy
Exhibitors/Suppliers who can prove that they are unable to take part in the event, shall give the Organiser notice in writing.

If the Organisers receive notice of cancellation up to 6 weeks prior to the event, administration fee in the amount of EUR 250 is to be paid. If the Organisers receive notice of cancellation four to six weeks prior to the event, the Exhibitor / Supplier shall be obligated and agrees to pay a cancellation charge of 50 % of the total registration fee. If notice of cancellation is received less than 4 weeks prior to the event, 100 % of the total registration fee remains due. In the case of 100 % payment having already been processed, the full amount will be retained.

The Organisers shall apply the same penalties and conditions, in case of reduction of the exhibiting area, due to a specific request of the Exhibitor / Supplier.

In the event of cancellation, the Organisers have the right to use the space for its own convenience, including selling the space to another exhibitor, without rebate or allowance to the canceled Exhibitor / Supplier. The Organisers assume no responsibility for having included the name or description of the canceled Exhibitor / Supplier in programs, catalog, website, publicity or other material.

§4

Exhibition table
The exhibition table is put at the Exhibitor’s / Supplier’s disposal with standard fittings with the aim of ensuring uniformity. The Exhibitor / Supplier shall not make changes such as opening partitions or displaying products outside the allocated space.

 §5

Privacy policy
According to the European law (ZVOP-1-UPB1), the organiser shall maintain and use personal information in observance of the personal data treatment regulations. The Organisers collect personal information (name, company title, business email address, work phone number, fax number, homepage etc.) voluntarily submitted through the website or application form.

The Organisers may use personal data in the scope of the event, among others for the online pre-scheduled appointments system, publishing the Exhibitor’s details on the Exhibition website, in the Incentives Alpe Adria catalogue, and at the event, in each case whether in print, electronically or in any other media. Moreover the data may be used to provide information and send promotional and marketing materials as regards work of the Organisers.

The Organisers render some of its services in respect of the Exhibition together with selected partners. The data may be passed to related parties so as to perform functions on our behalf. Further use or disclosure of the information by them for other purposes is forbidden.

If you have any questions or concerns about your data or your request to opt-out of communications from the Organisers or its third-party partners, please contact us at
Toleranca marketing d.o.o.
Stihova 4, SI-1000 Ljubljana, Slovenia
T: +386 1 430 51 03
E: natalija@toleranca.eu

 §6

All matters and questions not covered by these Terms and Conditions are subject to the decision of the Organisers. Foregoing Terms and Conditions may be amended or added by the Organisers at their discretion. The Exhibitor / Supplier agrees to abide by any and all amendments and changes by the Organisers as well as rules and regulations set out in the Exhibitor Manual.

 §7

Jurisdiction
The Organisers and the Exhibitor will settle all eventual disputes in an amicable way. In case a dispute cannot be settled in this way, the Organiser and Exhibitor / Supplier agree to confer jurisdiction to the competent court in Ljubljana.

Qualifying criteria
To qualify for the hosted buyer programme meeting planners must be an agency, association, or corporate buyers who are responsible for planning, organising, recommending, or making financial decisions for events outside their home country. Furthermore, meeting planners have to commit to attending ten individual appointments per day at the show with exhibitors of their choice.

To be accepted as the Hosted buyer, an applicant should meet strict qualifying criteria. The organiser may contact the applicant and/or appropriate meetings suppliers to verify the information on her/his application.

§ 1

Registration

1. Qualified hosted buyers will receive complimentary:

• Admission to IAA 2021 (Incentives Alpe Adria 2021)
• Admission to official IAA 2021 networking events
• Pre-scheduled appointments with exhibitors of their choice
• Two nights stay in a 4* hotel Mama Tresl in Leogang
• Refund of the travel costs in amount up to 200 EUR for travel by plane, train, bus or car.
• Transfers from/to Munich and Salzburg airport, Salzburg and Leogang train or bus station, and local transfers within the programme
• Catering to the IAA 2021 programme
• On-line diary with the facility for additional appointments
• All other costs and incidental expenses are the responsibility of each attendee, examples include private transfers, flight upgrades, hotel upgrades, additional nights’ accommodation, personal extras, travel insurance, etc.

1. Completion of the online application form does not automatically guarantee you a place on the IAA 2021 hosted buyer programme. You will be notified if your application is successful. IAA 2021 reserves the right to decline your registration without reason. Organiser’s decision is final.
2. IAA 2021 will only accept one application per participant. In the event of more than one application per participant is received, only the first application will be accepted.
3. All required sections of the application form must be fully completed. Failure to do so will result in the form not being processed.
4. Confirmed hosted buyers are obliged to pay a nonrefundable participation fee of EUR 25 after hosted buyer status has been confirmed. Registration fee should be paid online by credit card at the Organiser’s website (www.toleranca.eu). Invoice for the participation fee will be issued by Toleranca marketing d.o.o.
5. Should cancellation and ‘no show’ charges apply they will be debited from the credit card details supplied by the applicant.
6. By accepting the IAA 2021 hosted buyer status, all hosted buyers are consenting to their contact details being made available to all exhibitors as well as all official show partners, sponsors

§2

Attendance

1. The Organiser is responsible for coordinating your participation as a hosted buyer at IAA 2021 including accommodation, transfers, and appointment setting.
2. Before arranging their travel, the hosted buyer shall inform the Organiser about the itinerary. When the itinerary is confirmed by the Organiser, hosted buyer shall book the ticket. Refund will be made based on the invoice, issued by the company/agency. A refund cannot be made to the personal bank account of an individual person. Organiser shall provide the exact instructions for the refund of the travel costs. All refunds will be made in 30 days after the event.
3. Hosted buyers must obtain adequate travel insurance coverage for their stay and it is recommended in particular that hosted buyers take out adequate insurance for their baggage and medical insurance. Organiser recommends travel and health insurance that includes also the cost related to quarantine due to the Covid-19.
4. For everyone attending the event in person, the following requirements apply:

• Vaccination or confirmation of recovery from COVID-19 (European vaccination passport) or;
• Rapid antigen test upon arrival
• Quarantine in the event of a positive test at the event
• Strictly abiding by the rules provided by the organisers following the National Public Health Institution instructions.5. IAA 2021 takes no responsibility for any hosted buyer who may miss organised flights, transfers or functions related to IAA 2021. This includes buyers missing flights due to visa complications, airline delays and cancellations. Any additional expense incurred is at the buyer’s own expense.

§3

Appointment setting

1. Hosted buyers who are accepted by IAA 2021 commit to attending a minimum of 10 one-to-one appointments per day of attendance at IAA 2021. One-to-one meetings have to be arranged in advance via online appointment system. Hosted buyers who do not conclude appointments by the agreed date and/ or do not attend site inspection will be liable for the ‘no show’
2. Only one person per company can be accepted as a hosted buyer. Further persons may attend the show as invited guests (they cover their own travel and accommodation but have complimentary access to IAA 2021 including all services granted to hosted buyers at the show). Exceptions can be made for large companies or if otherwise agreed with the Organiser.
3. Please note that attendance at appointments will be monitored and non-attendance shall constitute a breach of these Terms and conditions. Organiser will give on-site instructions on attendance verification.

§4

Cancellations and no shows

1. If you need to cancel your participation at the event, you must inform the Organiser in writing. The cancellation will not be effective until you have received a written acknowledgment from the Organiser. Cancellations received on or before 10 August 2021, do not incur a fee. If the flight, train, or bus ticket has been booked, the paid amount will not be refunded by the Organiser. Cancellations received after 11 August 2021, will incur a fee of 300 EUR and Organisers will not refund the travel costs.
2. ‘No show’ is defined as a hosted buyer who without giving prior written notice of cancellation does not complete appointment requirements and/or is not present for the hosted buyer activities at IAA2021.
3. ‘No show’ fees for hosted buyers will be applied against any of the items below:
   • If you do not make the required number of exhibitor appointments prior to the close of the appointment system
   • You are reported onsite as a ‘no show’
   • You are unable to attend IAA 2021 and do not advise us in writing by 10 September 2021.
   • If you do not attend the required bonding and try before you buy experience.
   • If you miss two or more pre-scheduled appointments at IAA 2021.
4. Hosted buyers’ participation and attendance are monitored by the Organiser and exhibitors. In the event of a breach of the cancellation & no-show’s Terms and conditions, IAA 2021 reserves the right to cancel your hosted buyer status and charge you the ‘no-show’ fee. The ‘no show’ fee is 400 EUR.
5. All cancellation and no-show charges will be charged to hosted buyer. An invoice will be sent by the Organiser.
6. The Organiser is not responsible for the non-fulfillment of obligations arising from force majeure. In the event that the Organiser is unable to fulfill its obligations due to force majeure, he is obliged to inform Hosted buyer and state the cause of force majeure. Force majeure are those unpredictable and unexpected events which do not depend on the will of the Organiser and which, taking into account the required diligence, he could not have reasonably expected, prevented or refused, such as, but not limited to acts of God, war, government regulation, disaster, acts or threats of terrorism, fire, strikes, civil disorder or other similar cause. Circumstances of force majeure also include all events that would occur or be related to the pandemic of coronavirus disease (COVID-19 / SARS-CoV-2 virus) or other pandemics.
7. The Organisers reserve the right to postpone the event to another date due to events of force majeure, as stipulated in article 6. of this Terms and conditions.

§5

Substitution

1. Your acceptance of the hosted buyer programme is non-transferable. Should a circumstance arise whereby you have to cancel your participation, you may request to substitute another person from your organisation. Organiser may choose to accept that substitute person after reviewing his/her fully completed application form.
2. If the substitute meets the qualification criteria and if the substitution is made prior to 10 September 2021, then cancellation charges will not apply to the original buyer.
3. If the substitution is made after the cancellation date of 11 September 2021 cancellation charges will apply unless agreed otherwise with the Organiser.
4. If the substitution is not accepted by the Organiser, then the usual cancellation terms apply to the original hosted buyer.

§6

Travel

1.Travel shall be arranged on dates suitable for attendance at the event, according to the programme.

2. Due to airline restrictions, changes to confirmed travel plans or travel change requests received after 11 September 2021 will be considered by Organiser on a case by case basis.
3. Please note that participants from certain countries may require a visa to enter Austria (European Union). It is the responsibility of each participant to contact the Organiser for a visa application letter and to organise their own individual visa. Buyers who are unable to travel because of failure to obtain a valid visa will be subject to the standard cancellation or no-show charges.
4. Please note that travel insurance is the responsibility of each individual hosted buyer. The Organiser will not supply travel insurance for hosted buyers. Travel insurance must be in effect from the day of departure up to and including the day you arrive back at your home country.
5. Hosted buyers are responsible for the payment of excess baggage, customs fines etc. IAA 2021 does not endorse or approve export gifts given to hosted buyers by exhibitors. It is the responsibility of each attendee to ensure that such gifts may be both legally removed from Austria and imported into your home country.
6. Hosted buyers must settle all expenses with the hotel prior to departure and will indemnify IAA 2021 for any failure to do so.

§7

Privacy policy
According to European law (ZVOP-1-UPB1), the organiser shall maintain and use personal information in observance of the personal data treatment regulations. The Organisers collect personal information (name, company title, business email address, work phone number, fax number, homepage, etc.) voluntarily submitted through the website or application form.

The Organisers may use personal data in the scope of the event, among others for the online pre-scheduled appointments system, and at the event, in each case whether in print, electronically, or in any other media. Moreover, the data may be used to provide information and send promotional and marketing materials as regards the work of the Organisers.

The Organisers render some of its services in respect of the Exhibition together with selected partners. The data may be passed to related parties so as to perform functions on our behalf. Further use or disclosure of the information by them for other purposes is forbidden.

If you have any questions or concerns about your data or your request to opt-out of communications from the Organisers or its third-party partners, please contact us at
Toleranca marketing d.o.o.
Stihova 4, SI-1000 Ljubljana, Slovenia
T: +386 1 430 51 03
E: natalija@toleranca.eu

§8

General conditions
All matters and questions not covered by these Terms and Conditions are subject to the decision of the Organisers. Foregoing Terms and Conditions may be amended or added by the Organisers at their discretion.

§9

Jurisdiction
The Organisers and the Hosted buyer will settle all eventual disputes in an amicable way. In case a dispute cannot be settled in this way, the Organiser and Hosted buyer agree to confer jurisdiction to the competent court in Salzburg.